Consumer Protection Outlook Report

The Central Bank’s Consumer Protection Outlook Report outlines five key drivers of consumer risk for consumers of financial services in Ireland in this changing and challenging economic environment. We have anchored on these risk drivers for our work in 2023 and beyond, which means regulated firms can focus their efforts to making long-term sustainable improvements. We believe sustained concrete action by the firms we regulate on these key drivers of consumer risk would make a material positive difference for consumers of financial services.

If you have any views on the Outlook Report or the key drivers of consumer risk that we have identified, please do contact us at: [email protected].