The Central Bank of Ireland Portal

Since September 2023 returns are accessed via the Central Bank Portal.  Individuals who need to access returns should register for the Central Bank Portal.

Portal Administrator Actions

  1. Log into the Portal and set up your second factor method.
  2. Assign your Portal permissions.
  3. Familiarise yourself with our Help pages below to learn more about the Portal functionality, including the request changes that will now have to be requested via the Portal.

Top 5 Most Frequently Asked Questions

  1. How do I send a message in the context of a Request Change? (ID: 118a)
  2. New Phone? I do not have access to my second factor method. What should I do? (ID: 64)
  3. How do I set up my second factor method?
  4. Why do I only see my Account Settings? (ID: 184)
  5. Why can’t I see a particular menu item (e.g Portal Administrator Menu)? (ID: 206)

All Portal Help

Getting Started

Topics cover registration and login activities, and how your permissions are managed.

Administration

Topics cover the tasks for Portal Administrators, including user access and permission management.

Delegation

Topics cover delegation set-up, user access and permissions.

Returns 

Topic cover issues on access and submitting returns from the Portal.

Common Troubleshooting

Topics cover issues that may arise during login, including forgot person code and password instructions.

Institution Data

Topics cover the institution data displayed on the Portal.

Messaging

Topics cover how to view, send and respond to messages on the Portal.

Request Changes

Topics cover what exactly is a Request Change and how you submit a Request Change for your institution.

Pending Actions

Topics cover Pending Tasks and Actions functionality.

General Help

Topics cover updating your account details, managing your permissions, general functionality, and CBDIF Passporting.

Second Factor Method Help

How to login using your second factor method.

Contact Us

Please send your question to [email protected] or call us on 01 224 4545.

Regulatory & Business Services Division,
Central Bank of Ireland,
New Wapping Street,
North Wall Quay,
Dublin 1,
D01 F7X3.